TECHNOLOGY IN SERVICE OF HOMECARE
Our mission is to help homecare agencies make care easier to arrange, easier to follow and more reassuring for older adults and their families.
VitaPonte Partner combines your agency’s identity with shared technology: one connected app for customers, Caregivers and authorized family members, supported by practical onboarding.
Good morning, Alex
Available caregiver
Updates shared with patient approval
CONNECTED CARE. INTELLIGENT OPERATIONS.
VitaPonte brings caregivers, clients, families, and agency operations together in one connected experience.
Running a homecare agency means coordinating people, schedules and changing needs throughout the day. When information is scattered across calls, messages and spreadsheets, your team spends valuable time chasing answers. VitaPonte gives your agency a shared technology foundation for organizing care and following through.
Your agency keeps its brand, customer relationships and responsibility for care. You choose your services, prices, service area and staff permissions, approve participation and decide how care is assigned. Customers use your agency’s branded experience, powered by VitaPonte.
Clients can request care, caregivers can review assignments and record visit progress, and approved family members can follow permitted updates through Family Connect. Ask VitaPonte helps people find their way. Your agency coordinates the work, while each person sees the information their role and consent allow.
Bring scheduling, caregiver and client records, documents and follow-up into your agency’s admin workspace. Add CRM, HR or finance tools to match your business. Your team can review recorded activity, assign responsibility and follow outstanding work through to resolution.
A client requests a weekly visit. Your agency confirms the arrangement and assigns a caregiver. The caregiver records the visit’s progress, authorized relatives receive the updates they are permitted to see, and your office follows up on changes or concerns. The goal is less time chasing information and more time supporting people.
We agree on your agency’s setup, available features and integrations during onboarding, then verify a complete care workflow together before live use.
SEE VITAPONTE IN ACTION
The updated app speaks your daily inspiration and explains the care choices. Hear the app voice, explore booking and Family Connect, then see the Apple Watch preview.
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Set a comfortable volume using the player or your device. On iPhone, adjust the volume while the video plays.
Updated voice-guided app walkthrough with illustrative screens and fictional people. The narrator pauses while the app speaks and resumes afterward. Fall alerts and calls are simulated; no real emergency call is placed.
VITAPONTE ON APPLE WATCH
Booking, reminders and automatic help when the wearer cannot respond.
Loading demonstration…
Internal voice narration · No music
Illustrative demo: no wearer response, an unanswered next-of-kin call, then a simulated 911 call. No actual calls are placed.
AGENCY ADMIN IN PRACTICE
Open the dedicated back office demo page →
Explore twelve agency workflows, plus an illustrative client-protection review showing how the agency investigates possible solicitation.
My Companion is an example agency using VitaPonte technology. This demonstration uses fictional records and makes no live changes. Available features and integrations are confirmed for each agency before live use.
The client-solicitation scene illustrates a proposed intelligence review. Live message scanning and AI detection are not connected; the agency verifies evidence and decides any action.
PATIENT, CAREGIVER AND AGENCY
Follow the patient’s request, the caregiver’s acceptance and visit, and the agency’s coordination, consent review, escalation and financial oversight.
Fictional scenario with simulated mobile actions and current admin screens. This video does not verify installed-app connections, message delivery, live tracking or payment settlement.
© 2026 VitaPonte. All rights reserved.
Your brand. Your caregivers. Your customer relationships.
NEW FOR AGENCY TEAMS
New tools help your agency grow its business, support Caregivers and strengthen customer relationships.
Help new customers move from questions to care requests with Ask VitaPonte. Make repeat and recurring bookings easier, keep your agency’s brand visible and strengthen customer relationships through clear visit updates. Give your team more opportunities to follow up with interested families and grow completed care bookings.
Bring visit concerns, patient check-ins and Caregiver explanations into one review. Respectful enquiries help your agency understand service changes and requests for private arrangements. Review the available evidence, record explanations and assign follow-up actions, supporting trusted customer relationships while keeping decisions with your agency’s team.
Review saved evaluations alongside booking and visit activity to understand Caregiver performance over time. Identify strengths and areas where a Caregiver needs support, record improvement actions and follow up on below-expectation assessments. Give supervisors a clearer basis for coaching, recognizing good work and coordinating consistent customer service.
Ask VitaPonte helps you use the app and ask general questions about wellbeing and aging at home, including staying active, social connection and everyday home routines. Agency staff can also explore authorized Caregiver activity, performance and Care Watch records, with downloadable PDF reports.
Care Watch flags are prompts for review, not findings of wrongdoing. Ask VitaPonte respects agency permissions and reports the limits of connected records. Confirm available features and integrations in your agency demonstration.
WHY WE CREATED VITAPONTE
We created VitaPonte to make arranging support at home easier for older adults and their families, while respecting each person’s independence and choices.
Families need a clear way to arrange help and understand how a visit is progressing. Caregivers need clear assignments and a way to raise concerns. Agencies need the tools to coordinate those relationships and follow through when something needs attention.
VitaPonte brings these needs into a connected experience. Through VitaPonte Partner, our intent is to strengthen homecare agencies with technology and practical guidance, while keeping trusted human care at the center.
We advise and equip homecare agencies with their own branded experience. Your agency retains its customers, manages its Caregivers, sets its prices and directs care delivery.
An accessible app should reduce the effort of arranging care: saved details for returning customers, recurring requests and clear visit updates. Ask VitaPonte remains included for every agency, whatever its branding or selected modules.
Family Connect brings approved loved ones into visit updates and communication. The patient chooses who participates, what they can access and when that access ends.
HOW WE WORK WITH YOU
Your customers see your agency’s identity with “Powered by VitaPonte” attribution. We help you define the right setup, prepare your team and agree on the capabilities needed for your pilot.
Start with your customers, current workflows and the areas where your team needs support.
Agree on branding, permissions, available features, staff responsibilities and a manageable customer group.
Review repeat bookings, routine calls and responses to concerns. Use the results to improve the experience together.
HERE TO HELP
Ask your own question about using the app, wellbeing or aging at home. You can also choose one of the prepared topics below.
General educational information, not personalized medical advice. AI answers may be incomplete; discuss personal health concerns with your care team. This public assistant cannot access patient or agency records. Prepared-topic searches stay on this device; submitted questions are sent for an AI answer. For an emergency in the US, call 911.
BUILT AROUND YOUR CUSTOMER RELATIONSHIPS
Make returning and recurring bookings easier, with preferred available caregivers.
Ask VitaPonte helps with routine questions and permitted visit updates. Your staff handles exceptions.
Patient-approved family participation can help surface concerns and missed visits sooner.
These are benefits to validate through pilot measures, not guaranteed outcomes.
ASK VITAPONTE IN THE APP
Help with the app, wellbeing and aging at home—all in one accessible place.
Ask how to book care, follow a visit or use Family Connect. You can also explore general questions about wellbeing, staying connected and aging at home. This app screen shows adjustable text size, suggested questions and a field for asking VitaPonte directly.
General wellbeing guidance supports everyday understanding and does not replace personalized advice from a healthcare professional. Helping people understand homecare and find the booking process can create more opportunities for your agency. Routine assistance can also give staff more time to follow up with new customers.
App screenshot supplied by VitaPonte. Example answers illustrate the interface; pilot scope confirms available services and data connections.
THREE WAYS ASK VITAPONTE HELPS
Ask where to start, how to request care, arrange recurring visits, follow a booking or find Wallet and Profile. Get explanations of Family Connect, patient permissions and the different app roles, with a clear next step when you need help.
For example: “How do I arrange a weekly visit for my mother?”
Explore general questions about everyday routines, staying active, companionship, social connection and making life at home more comfortable as we age. Ask VitaPonte helps explain these topics in plain language and can help you prepare questions to discuss with your care team.
For example: “What can help an older adult feel more connected at home?” General information complements professional advice.
Authorized staff can ask about recorded Caregiver activity, visit progress, performance evaluations and Care Watch follow-ups. Review what is recorded, what needs attention and which information is missing, using the records available to your agency.
For example: “Which Caregiver reviews need follow-up?” Download a PDF report to support team review. Concerns remain subject to human assessment.
ASK VITAPONTE
A permitted family member can ask for a visit update. Ask VitaPonte uses the connected visit record and respects the patient’s access choices.
Illustrative AI conversation with fictional details. Live answers require connected visit data and authorized access.
EXAMPLE FAMILY QUESTION
Yes. Jordan checked in at 9:02 AM. Today’s visit is scheduled to finish at 1:00 PM. Would you like to open Family Connect?
MORE BUSINESS FOR YOUR AGENCY
Answering a question is the first step. Helping a family take the next booking step creates an opportunity for your agency.
Explain your agency’s services and booking process. Guide an interested family to a care request instead of leaving the enquiry unanswered.
Help existing customers find the recurring booking option and request another visit. Your agency confirms caregiver availability and the arrangement.
Handling routine updates can free your office team to respond to new enquiries and help customers who need personal attention.
ILLUSTRATIVE BOOKING CONVERSATION
You can request a recurring schedule through Booking. Choose Tuesday and four hours, then review caregivers available at the requested time. Your agency confirms the arrangement. Would you like to start a booking request?
The intended flow connects service questions to a booking request, then to agency confirmation and completed care. Clear visit updates can also support customer confidence and retention.
The pilot will measure enquiry-to-booking conversion, repeat bookings and routine call volume. More revenue is a benefit to validate, not a guaranteed result.
ONE APP, CONNECTED ROLES
Booking, visit updates and communication belong in a consistent experience. Ask VitaPonte stays accessible throughout.
Saved details, recurring care, available caregiver profiles and optional favorites.
Caregiver acceptance, departure and arrival updates, visit time records and confirmed summaries.
Help using the app, plus general guidance on wellbeing and aging at home. Type or dictate a question, with permission-aware visit answers and a route to agency staff.
Manage your roster, schedules, prices, role access and eligible care receipts.
FAMILY CONNECT
With patient approval, loved ones can follow visit updates and take part in communication with the caregiver.
Patients choose the scope of family access and can revoke it.
YOUR AGENCY LEADS
Keep your logo, prices and customer relationships, with visible “Powered by VitaPonte” attribution.
VitaPonte provides the shared technology and onboarding support. Your agency controls care arrangements and retains responsibility for delivery.
PROPOSED LAUNCH OFFER
Small agency: $250 once
Medium agency: $500 once
Only after an onboarded patient receives completed care and the agency collects payment.
No monthly subscription or recurring minimum.
Signed terms define covered patients and services. Refund adjustments and payment processing costs apply separately.
Take the 13-question assessment, or talk through a focused 90-day pilot.
CONNECTED CARE. INTELLIGENT OPERATIONS.
Your readings. A clearer picture.
All-day default, custom dates, morning, midday, afternoon, evening and custom hours.
Five measurements, recording completeness, daily graphs, seven-day averages and weekly comparisons.
Red outside the public reference, green within, orange near a boundary and gray for unavailable or unsupported comparisons.
Experimental comparison with the person’s earlier baseline. This is not validated illness prediction or an automatic medical alert service.
Everyday wording explains the selected readings, changes and missing information.
Review the graphs, daily values, public references and closing summary before saving or sharing a report.
Personal readings are available through the iPhone app with Apple Health permission. The public web explorer does not access your watch. Native source is updated; signed releases and physical-device verification remain separate.
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